Frequently asked questions
How quickly will Modest Petals reply to my message?
Modest Petals aims to reply within one business day. The contact form confirms this on submission, and the team operates Monday through Saturday, 9 am – 6 pm EST. For the fastest resolution, include your order number or fabric SKU in the relevant field so the team can locate your details immediately.
What are the return conditions at Modest Petals?
Modest Petals accepts returns within 14 days of receipt. Items must be unworn and have the original tag still attached. To start a return or exchange, use the contact form and select 'Return / Exchange' as the enquiry type.
How long does Modest Petals take to ship orders?
Most Modest Petals orders ship within two business days. Once dispatched, tracking information is sent in a confirmation email and updates every 12 hours. If something still seems wrong after checking that email, the team recommends dropping the order number into the SKU field on the contact form.
What is the minimum order quantity for wholesale at Modest Petals?
Modest Petals requires a minimum order quantity of 12 units per SKU for wholesale purchases. To enquire, use the contact form and select the relevant enquiry type, or email hello@modestpetals.com directly during business hours, Monday through Saturday, 9 am – 6 pm EST.
How can I find out which Modest Petals fabrics offer the most coverage?
The Fabric Ledger on the Modest Petals contact page lists every fabric style by GSM and coverage rating. Fabrics rated 'Full' — such as Velvet at 220 GSM, Twill at 200 GSM, and Jersey at 180 GSM — offer the highest coverage. For practical wear questions, the team is also happy to advise via the contact form.
How does Modest Petals handle collaboration requests?
Modest Petals works with a small number of stylists and educators each season. To apply, select 'Collaboration' in the contact form and describe the project — whether editorial, tutorial, or lookbook. The team reads every submission. Current editorial work can be viewed at the Modest Petals Lookbook.
